All Systems Operational

About This Site

Welcome to Securosys’s real-time status and updates hub. Here, you can access live and historical data on system performance and key metrics. In the event of any service interruptions, relevant information will be posted promptly.

Disclaimer: The service operational statuses listed here are based on web checks and cannot be used for SLA credit claims.

Technical documentation: https://docs.securosys.com
Support portal: https://support.securosys.com

Uptime over the past 90 days. View historical uptime.
Securosys CloudHSM Operational
90 days ago
99.99 % uptime
Today
CloudHSM Economy (ECO), USA ? Operational
90 days ago
100.0 % uptime
Today
CloudHSM Economy (ECO), Germany ? Operational
90 days ago
100.0 % uptime
Today
CloudHSM Economy (ECO), Singapore ? Operational
90 days ago
100.0 % uptime
Today
CloudHSM Economy (ECO), Switzerland ? Operational
90 days ago
99.98 % uptime
Today
CloudHSM Economy (ECO), Global ? Operational
90 days ago
100.0 % uptime
Today
CloudHSM Sandbox (SBX), Switzerland ? Operational
90 days ago
99.98 % uptime
Today
CloudHSM Economy Certified Mode (ECO-CC), Switzerland ? Operational
90 days ago
99.98 % uptime
Today
CloudHSM Economy Certified Mode (ECO-CC), USA ? Operational
90 days ago
100.0 % uptime
Today
Transaction Security Broker (TSB) / RestAPI Operational
90 days ago
99.99 % uptime
Today
CloudsHSM RESTful API ECO ? Operational
90 days ago
99.98 % uptime
Today
CloudsHSM RESTful API SBX ? Operational
90 days ago
100.0 % uptime
Today
Securosys365 Operational
90 days ago
100.0 % uptime
Today
DKE Cockpit ? Operational
90 days ago
100.0 % uptime
Today
Double Key Encryption Service ? Operational
90 days ago
100.0 % uptime
Today
Securosys SA Operational
Support Portal ? Operational
CloudConsole (Purchasing Platform for CloudHSM) ? Operational
Developer Program Operational
CloudsHSM Developer Program (DEV), Switzerland ? Operational
CloudsHSM RESTful API Developer ? Operational
CloudsHSM RESTful API Demo ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 10, 2025

No incidents reported today.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
DNS Resolution Issue Affecting securosys.com and cloudshsm.com
Resolved - The DNS issue affecting securosys.com and cloudshsm.com has been fully resolved by our provider.
Access to CloudHSM services and the Securosys Support Portal is restored and functioning normally.

CloudHSM services remained operational throughout the incident, and at no point was customer data at risk.

Thank you for your patience and understanding during this incident.
Jun 6, 09:40 CEST
Monitoring - We have not observed any issues in the past few hours and services appear to be stable. However, we are still awaiting official confirmation from our DNS provider regarding the full resolution of the incident.

We will provide a final update as soon as confirmation is received.

Thank you for your continued patience.
Jun 6, 08:00 CEST
Update - Our DNS provider has informed us that they are currently experiencing a large-scale DDoS attack. While some services have been restored, they are still actively working to mitigate the ongoing attack.
Please note that service instability may continue over the next few hours.
We are closely monitoring the situation and will keep you updated as more information becomes available.
If you are affected, please follow the instructions provided in the email notification.
Thank you for your understanding and patience.
Jun 5, 23:13 CEST
Identified - Unfortunately the DNS provider is still working at a solution and the DNS resolution is flapping.
As the support portal access might also be affected by this incident we are sending out an e-mail notification with further instructions if the problem persists.
Jun 5, 21:40 CEST
Update - The DNS service issue is not yet solved. The DNS provider working on it.
Jun 5, 18:11 CEST
Update - We are continuing to investigate this issue.
Jun 5, 16:16 CEST
Investigating - Our DNS provider is currently experiencing an issue that is affecting the resolution of the following domains:
- securosys.com
- cloudshsm.com

We are actively monitoring the situation and will provide updates as soon as possible.

Thank you for your understanding.
Jun 5, 16:15 CEST
Jun 5, 2025
Jun 4, 2025
Scheduled Infrastructure Maintenance for CloudHSM
Completed - The scheduled maintenance has been completed.
Jun 4, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 14:00 CEST
Scheduled - Upcoming Scheduled Maintenance – CloudHSM Infrastructure

We would like to inform you about planned maintenance on the CloudHSM infrastructure. Please note that the service will remain fully operational throughout the maintenance window, and no downtime is expected.

Maintenance Window:
Wednesday, 04 June 2025 14:00 – 17:00 CEST

These activities are part of our ongoing efforts to ensure optimal performance and reliability. If you encounter any issues during this time, please don’t hesitate to contact us through the Support Portal.
Jun 2, 15:07 CEST
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

May 27, 2025

No incidents reported.

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