INCIDENT: Cloud HSM service ECO01/ECO02/PLA02/CCM01 unavailable

Resolved

Incident: Cluster Connectivity Issue – CloudHSM ECO01 / ECO02 / PLA02 / CCM01
Date: April 22, 2025
Time: 22:20 – 22:44 CEST

We experienced a temporary disruption in cluster connectivity affecting CloudHSM instances ECO01, ECO02, PLA02, and CCM01 between 22:20 and 22:44 CEST. The issue was resolved through manual intervention, and connectivity has been fully restored.

We apologize for the inconvenience this may have caused. If you are still experiencing issues or have any questions, please open a support ticket through your account.
Posted Apr 22, 2025 - 23:00 CEST