Securosys Service Status
All Systems Operational

About This Site

Disclaimer: The service operational statuses listed here are based on web checks and cannot be used for SLA credit claims.

CloudsHSM Operational
90 days ago
100.0 % uptime
Today
CloudsHSM Economy (ECO), USA ? Operational
90 days ago
100.0 % uptime
Today
CloudsHSM Economy (ECO), Germany ? Operational
90 days ago
100.0 % uptime
Today
CloudsHSM Economy (ECO), Singapore ? Operational
90 days ago
100.0 % uptime
Today
CloudsHSM Economy (ECO), Switzerland ? Operational
90 days ago
100.0 % uptime
Today
CloudsHSM Economy (ECO), Global ? Operational
90 days ago
100.0 % uptime
Today
CloudsHSM SandBox (SBX), Switzerland ? Operational
90 days ago
100.0 % uptime
Today
CloudsHSM Economy Certified Mode (ECO-CC), Switzerland ? Operational
90 days ago
100.0 % uptime
Today
Transaction Security Broker / RestAPI Operational
90 days ago
100.0 % uptime
Today
CloudsHSM RESTful API ECO ? Operational
90 days ago
100.0 % uptime
Today
CloudsHSM RESTful API SBX ? Operational
90 days ago
100.0 % uptime
Today
Securosys365 Operational
90 days ago
100.0 % uptime
Today
DKE Cockpit ? Operational
90 days ago
100.0 % uptime
Today
Double Key Encryption Service ? Operational
90 days ago
100.0 % uptime
Today
Securosys SA Operational
Support Portal ? Operational
Developer Program Operational
CloudsHSM Developer Program (DEV), Switzerland ? Operational
CloudsHSM RESTful API Developer ? Operational
CloudsHSM RESTful API Demo ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We would like to inform you that due to scheduled maintenance by our power provider, access to the CloudsHSM Developer Program (DEV), Switzerland will be interrupted from July 26, 15:00 CEST to July 29, 2024, 12:00 CEST.

Please note: This downtime only affects the Developer Program Environment. All CloudHSM services, including Economy (ECO/ECO-CC), Platinum (PLA), and Sandbox (SBX), will remain fully operational and unaffected by this maintenance.

If you require access to a test environment during the maintenance window, consider upgrading to the CloudHSM Sandbox (SBX) cluster.

For more information or to obtain a quotation, please contact your Securosys account manager or email sales@securosys.ch.

If you need additional details or have any questions regarding the maintenance window, please submit a request on the Securosys Support Portal.

Posted on Jul 10, 2024 - 07:41 CEST
docs.securosys.com - scheduled maintenance Jul 26, 2024 15:00 - Jul 29, 2024 12:00 CEST
We would like to inform you that due to scheduled maintenance by our power provider, access to the Securosys Docs & Securosys CloudConsole will be interrupted from July 26, 15:00 CEST to July 29, 2024, 12:00 CEST.

If you need additional details or have any questions regarding the maintenance window, please submit a request on the Securosys Support Portal.

Posted on Jul 22, 2024 - 09:22 CEST
We are announcing herewith scheduled maintenance activities on the CloudHSM SandBox (SBX), Switzerland infrastructure.

The maintenance activities are scheduled on the following dates: Wednesday, 07.08.2024, 09:00-12:00 CEST

During the maintenance window, the planned firmware update to PrimusHSM release 3.0.8 of the CloudHSM SandBox (SBX), Switzerland will be made. CloudHSM HSMaaS users may consult the Primus HSM firmware release notes for a detailed feature and improvement list.

The changes are not expected to affect the availability of the service. Please contact us via the support portal support portal if you experience any issues with service access.

Posted on Jul 24, 2024 - 09:22 CEST
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 24, 18:05 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 24, 18:04 CEST
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 24, 18:02 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 24, 18:02 CEST
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 24, 17:55 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 24, 17:55 CEST
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 24, 17:49 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 24, 17:48 CEST
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 24, 17:14 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 24, 17:14 CEST
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 24, 16:56 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 24, 16:55 CEST
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 24, 15:55 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 24, 15:55 CEST
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 24, 15:51 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 24, 15:51 CEST
Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - CloudsHSM SandBox (SBX), Switzerland at a-api.cloudshsm.com,b-api.cloudshsm.comis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 15, 12:26 CEST
Investigating - The service CloudsHSM SandBox (SBX), Switzerland is impaired on a-api.cloudshsm.com,b-api.cloudshsm.com

  • JCE (port 2300)
  • PKCS#11 (port 2310)
  • CNG (port 2320)


Jul 15, 12:25 CEST
Completed - The scheduled maintenance has been completed.
Jul 15, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 09:00 CEST
Scheduled - We are announcing herewith scheduled maintenance activities on the CloudHSM SandBox (SBX), Switzerland infrastructure.

The maintenance activities are scheduled on the following dates: Monday, 15.07.2024, 09:00-12:00 CET

During the maintenance window, the planned firmware update to PrimusHSM release 3.0.7 of the CloudHSM SandBox (SBX), Switzerland will be made. CloudHSM HSMaaS users may consult the Primus HSM firmware release notes for a detailed feature and improvement list.

The changes are not expected to affect the availability of the service. Please contact us via the support portal support portal if you experience any issues with service access.

Jul 15, 08:35 CEST
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Resolved - CloudsHSM Developer Program (DEV), Switzerland at grimsel.securosys.chis back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 12, 10:52 CEST
Investigating - The service CloudsHSM Developer Program (DEV), Switzerland is impaired on grimsel.securosys.ch

  • JCE (port 2400)
  • PKCS#11 (port 2410)
  • CNG (port 2420)


Jul 12, 10:49 CEST
Resolved - CloudsHSM RESTful API Developer at https://primusdev.cloudshsm.com/v1/generateRandom/8is back up
We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.

Jul 12, 10:51 CEST
Investigating - The service CloudsHSM RESTful API Developer is impaired on https://primusdev.cloudshsm.com/v1/generateRandom/8

  • JCE (port 443)
  • PKCS#11 (port 453)
  • CNG (port 463)


Jul 12, 10:49 CEST
Jul 11, 2024

No incidents reported.