In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 2025 - 09:00 CEST
Scheduled - Scheduled maintenance activities on the CloudHSM infrastructure.

The CloudHSM service will remain operational during the maintenance activities, but redundancy will be impaired, and it is possible that you may notice short delays or interruptions due to the failover process of the API provider.

During the maintenance windows, modifications on the CloudHSM service perimeter infrastructure will be conducted. We have planned the activities to minimize the impact on subscribers. The activities will only affect one operational site at the time, allowing your services to failover automatically.

Important: The maintenance only affects customers of ECO Germany; other regions are not affected. Please ensure that your API provider is configured with both API connection points:

* ch02-api.cloudshsm.com

The changes are not expected to affect the availability of the service. Please contact us via the support portal support portal if you experience any issues with service access.

May 12, 2025 09:00-16:15 CEST

About This Site

Welcome to Securosys’s real-time status and updates hub. Here, you can access live and historical data on system performance and key metrics. In the event of any service interruptions, relevant information will be posted promptly.

Disclaimer: The service operational statuses listed here are based on web checks and cannot be used for SLA credit claims.

Technical documentation: https://docs.securosys.com
Support portal: https://support.securosys.com

Securosys CloudHSM Under Maintenance
90 days ago
99.99 % uptime
Today
CloudHSM Economy (ECO), USA ? Operational
90 days ago
100.0 % uptime
Today
CloudHSM Economy (ECO), Germany ? Under Maintenance
90 days ago
100.0 % uptime
Today
CloudHSM Economy (ECO), Singapore ? Operational
90 days ago
100.0 % uptime
Today
CloudHSM Economy (ECO), Switzerland ? Operational
90 days ago
99.98 % uptime
Today
CloudHSM Economy (ECO), Global ? Operational
90 days ago
100.0 % uptime
Today
CloudHSM Sandbox (SBX), Switzerland ? Operational
90 days ago
99.98 % uptime
Today
CloudHSM Economy Certified Mode (ECO-CC), Switzerland ? Operational
90 days ago
99.98 % uptime
Today
CloudHSM Economy Certified Mode (ECO-CC), USA ? Operational
90 days ago
100.0 % uptime
Today
Transaction Security Broker (TSB) / RestAPI Operational
90 days ago
99.99 % uptime
Today
CloudsHSM RESTful API ECO ? Operational
90 days ago
99.98 % uptime
Today
CloudsHSM RESTful API SBX ? Operational
90 days ago
100.0 % uptime
Today
Securosys365 Operational
90 days ago
100.0 % uptime
Today
DKE Cockpit ? Operational
90 days ago
100.0 % uptime
Today
Double Key Encryption Service ? Operational
90 days ago
100.0 % uptime
Today
Securosys SA Operational
Support Portal ? Operational
CloudConsole (Purchasing Platform for CloudHSM) ? Operational
Developer Program Operational
CloudsHSM Developer Program (DEV), Switzerland ? Operational
CloudsHSM RESTful API Developer ? Operational
CloudsHSM RESTful API Demo ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 12, 2025

Unresolved incident: Scheduled Infrastructure Maintenance for CloudHSM (de01-api.cloudshsm.com).

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Completed - The scheduled maintenance has been completed.
May 7, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 09:00 CEST
Scheduled - Scheduled maintenance activities on the CloudHSM infrastructure.

The CloudHSM service maintenance has an impact on KeyStore Modifications (e.g., key deletion, change key password, ...).

During the maintenance windows, modifications on the CloudHSM service perimeter infrastructure will be conducted. We have planned the activities to minimize the impact on subscribers. The activities will only affect one operational site at the time, allowing your services to failover automatically.

Important: The maintenance only affects customers of ECO/ECO-CC Switzerland; other regions are not affected. Please ensure that your API provider is configured with both API connection points:

* ch01-api.cloudshsm.com (alias: a-api.cloudshsm.com) -> Under Maintenance
* ch02-api.cloudshsm.com (alias: b-api.cloudshsm.com)

The changes are not expected to affect the availability of the service. Please contact us via the support portal support portal if you experience any issues with service access.

May 6, 22:03 CEST
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

Apr 29, 2025

No incidents reported.

Apr 28, 2025
Completed - The scheduled maintenance has been completed.
Apr 28, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 09:00 CEST
Scheduled - Dear customer,

We would like to inform you of the scheduled infrastructure maintenance.
The maintenance activities are scheduled on the following dates: Monday, 28. April 2025, 09:00-13:00 CEST

The changes are not expected to affect the availability of the service. Please contact us via the support portal if you experience any issues with service access.

Thank you for your cooperation,
Your Securosys Support-Team

Apr 24, 15:22 CEST