Uptime Status | Securosys CloudHSM Status

All Systems Operational

About This Site

Welcome to Securosys’s real-time status and updates hub. Here, you can access live and historical data on system performance and key metrics. In the event of any service interruptions, relevant information will be posted promptly.

Disclaimer: The service operational statuses listed here are based on web checks and cannot be used for SLA credit claims.

Technical documentation: https://docs.securosys.com
Support portal: https://support.securosys.com

Securosys CloudHSM Operational

CloudHSM Economy (ECO), USA Operational

CloudHSM Economy (ECO), Germany Operational

CloudHSM Economy (ECO), Singapore Operational

CloudHSM Economy (ECO), Switzerland Operational

CloudHSM Economy (ECO), Global Operational

CloudHSM Sandbox (SBX), Switzerland Operational

CloudHSM Economy Certified Mode (ECO-CC), Switzerland Operational

CloudHSM Economy Certified Mode (ECO-CC), USA Operational

Transaction Security Broker (TSB) / RestAPI Operational

CloudsHSM RESTful API ECO Operational

CloudsHSM RESTful API SBX Operational

Securosys365 Operational

DKE Cockpit Operational

Double Key Encryption Service Operational

Securosys SA Operational

Support Portal Operational

CloudConsole (Purchasing Platform for CloudHSM) Operational

Securosys - Docs Operational

Developer Program Operational

CloudsHSM Developer Program (DEV), Switzerland Operational

CloudsHSM RESTful API Developer Operational

CloudsHSM RESTful API Demo Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 11, 2026

No incidents reported today.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

Firmware Update v2.8.22, HSMaaS (CloudHSM Economy Certified Mode (ECO-CC), Switzerland)

Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 09:32 CEST

Update - We will be undergoing scheduled maintenance during this time.
Mar 26, 19:28 CET

Scheduled - We are pleased to announce the upcoming update of CloudHSM ECO-CC CH01 and CloudHSM ECO-CC US01 to Primus HSM Firmware version 2.8.22.

This update is required to maintain compliance within the applicable Common Criteria (CC) certification framework. The current firmware version 2.8.21 remains valid under the updated certification regime for a period of five years and is set to expire on 14 April 2026. Firmware version 2.8.22 constitutes a recertification release and extends the certification validity until 13 January 2031. It preserves the evaluated security functionality and does not introduce any security-relevant changes.

The conformity assessment of firmware version 2.8.22 as a Qualified Signature Creation Device (QSCD) under the eIDAS Regulation is currently in its final stages and is expected, and confirmed by the notifying body, to be completed before 14 April 2026.
Mar 26, 19:26 CET

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

Scheduled infrastructure Maintenance – Transaction Security Broker (TSBaaS / REST API)

Completed - The scheduled maintenance has been completed.
Mar 28, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 10:00 CET

Scheduled - We are pleased to announce an upcoming security update to our perimeter infrastructure, during which we will migrate from the NGINX Ingress Controller to the Traefik Gateway for our TSBaaS platform.

Transaction Security Broker (TSBaaS / REST API) perimeter infrastructure

The maintenance window is scheduled for Saturday, March 28th, from 10:00 to 14:00 CET.

During the migration activities, TSBaaS services listed below will be temporarily unavailable for a brief period:

https://rest-api.cloudshsm.com/

https://sbx-rest-api.cloudshsm.com/

However, in case you need additional details, or should you have any questions regarding the maintenance windows please open a request on the support portal.
Mar 26, 14:15 CET